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Designing systems that grow, not just scale

Last week I watched a startup pivot their entire operating model because their growth strategy was suffocating them. They had optimized for...

Hey there, I've been thinking a lot lately about how we talk about the internet. We use words like "fragmented," "polarized," "siloed"—as if these...

Hey there, I've been thinking a lot about institutions lately—not the buildings, but the social contracts that hold them together. And I realized...

I spent years building educational platforms, and I've learned something uncomfortable: most learning tools fail because they're designed...